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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Angie

July 7, 2025

5  out of  5
rating by Angie
"Charma Cripps is amazing! She’s so knowledgeable and kind and really knows how to meet the needs of her clients. I’ve finally found my forever agent! Thank you"
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Adam Prince

July 2, 2025

5  out of  5
rating by Adam Prince
"Just picked up another vehicle and Called to get coverage. Carolyn was amazing, kind, fast, and very helpful. She also got my busted windshield setup for repair as well. Thankful for working with such a great team there, particularly her."
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Erin Foster

July 1, 2025

5  out of  5
rating by Erin Foster
"Just talked with Joey Andreatta, and he helped my family save $200/month on my car insurance by bundling my car insurance with my renters insurance. 10/10 recommend!"
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Tony Ogaz

June 30, 2025

5  out of  5
rating by Tony Ogaz
"Joey is great! Felt like I have known him a while. Related to him. Missed being at State Farm. Alittle too expensive for me. But did not like the operations with other companies. Had to come back! Feels like family! Joey, thanks for helping me our with the policy. Appreciate you! T.O."
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Dexter Dornon

June 28, 2025

5  out of  5
rating by Dexter Dornon
"I have been insured by State Farm through Jeff Gannon for nearly 5 years now and my experience with them has been nothing but a five star one. Joey Andreatta helped me bundle my renters with car insurance to maximize my coverage and make sure I was optimizing my savings. He was a great asset and was very insightful through the entire process."
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Michael Gragg

June 24, 2025

5  out of  5
rating by Michael Gragg
"Charma is always friendly and takes care of any changes or question I have !!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jordan Townsend

June 13, 2025

5  out of  5
rating by Jordan Townsend
"Dalton was fantastic in explaining coverages. He was able to answer all of our questions, and makes us feel great about the coverage we have!"
We responded:
"Thanks Jordan. Jeff Gannon"
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Alex Friedrichsen

June 12, 2025

5  out of  5
rating by Alex Friedrichsen
"Great service! Very knowledgeable!"
We responded:
"Thanks Alex. We appreciate your loyalty to a fellow business owner in town. Jeff Gannon"
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Lori Hodge

June 10, 2025

5  out of  5
rating by Lori Hodge
"Joey was super helpful with several changes to our policies. We’ve been with State Farm for decades and are truly happy with the level of knowledge and service we’ve always received."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Joey was able to assist you with your policy changes and that you've had such a positive experience with us over the years. Your loyalty means a lot to us, and we're committed to providing you with the highest level of service and support. If you have any more questions or need further assistance, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you for many more years to come!"
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Arreall Andrews

June 9, 2025

5  out of  5
rating by Arreall Andrews
"I would give Joey Andreatta 10 stars if I could. He was very detailed, patient, and precise each time we spoke. 10/10 recommend Joey!"
We responded:
"Awesome to hear Arreall! I will make sure Joey gets to see your message. I know he will be pleased to see the kind words. Jeff Gannon"
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Craig Smith

June 5, 2025

5  out of  5
rating by Craig Smith
"It was a pleasure working with Joey at State Farm Insurance today, here in Mt Juliet. We discussed my insurance needs both home and auto, and found ways to save me money."
We responded:
"Thanks for your business Craig. Jeff Gannon"
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Alyson Atchley

June 3, 2025

5  out of  5
rating by Alyson Atchley
"Caroline was so helpful and professional with my insurance questions. She quickly responded and helped me with my insurance needs. I highly recommend Jeff Gannon and his entire staff! They are all wonderful!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Cookie S

June 2, 2025

5  out of  5
rating by Cookie S
"I have been using this office since moving to Tennessee almost 10 years ago and from experience I can tell you you won't get better service anywhere. I got a call from Joey A. today, he wanted to see if he could help me out and so we went thru somethings. Not only was he able to save me money but he was so pleasant to speak to. He took the time to learn more about ME to see the best ways in which he could help ME. He was absolutely amazing! I highly recommend Jeff Gannon's agency. Ask for Joey Andreatta and he will make sure your taken care of."
We responded:
"Thanks so much for trusting our office with your insurance needs. We appreciate you and here to assist if you need anything."
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Gary Binkley

May 31, 2025

5  out of  5
rating by Gary Binkley
"Joey Andretti took good care of all my car and home insurance needs. He answered all my questions and was a pleasure to work with."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Lisa DeOrian

May 28, 2025

5  out of  5
rating by Lisa DeOrian
"Dalton provides exemplary customer service and makes purchasing car insurance so easy. I recently moved from CA to TN and State Farm definitely came out on top when I did price comparisons for same policy coverage to what I had in CA. I’m very pleased with Dalton’s fine service and State Farm."
We responded:
"Thank you for your fantastic review! We're so glad to hear that Dalton provided you with exemplary customer service and made your car insurance purchasing process easy, especially during your recent move from CA to TN. It’s great to know that you found State Farm to be the best choice for your coverage needs. We appreciate your kind words about Dalton and are here to support you with any future insurance needs. Welcome to Tennessee, and thank you for choosing State Farm! Jeff Gannon"
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Tyson Kelley

May 23, 2025

5  out of  5
rating by Tyson Kelley
"I had a fantastic experience working with Caroline for my insurance needs. From the very beginning, they were professional, knowledgeable, and incredibly responsive. She took the time to understand my situation and explained all my options in clear, simple terms, which made the entire process easy and stress-free."
We responded:
"Thanks Tyson. We appreciate your business and glad to hear Caroline was able to take care of you. Reach out anytime...We exist to assist! Jeff Gannon"
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Larry Wilbanks

May 23, 2025

5  out of  5
rating by Larry Wilbanks
"I had to get some information from the agency regarding roof damage and the person who assisted me was a gentleman named Joey Andreatta. I have to say Joey went way above and beyond in getting me the information I needed, and he did it in a very timely and professional manner. He is a credit to the agency."
We responded:
"Thank you for taking the time to share your experience! We’re thrilled to hear that Joey provided you with exceptional service regarding your roof damage inquiry. Going above and beyond for our clients is what we strive for, and it’s wonderful to know that Joey was able to assist you in a timely and professional manner. We truly appreciate your kind words and will be sure to pass along your compliments to him. If you need further assistance, don’t hesitate to reach out!"
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Jordan Campbell

May 23, 2025

5  out of  5
rating by Jordan Campbell
"Caroline was able to help me transfer insurance from our old to our new car. She was super fast and helpful! We’ve also worked with Ethan many times and he’s just the best. Thanks State Farm!"
We responded:
"Thank you for your great review! We're so glad to hear that Caroline was able to assist you with transferring your insurance quickly and efficiently. It’s wonderful to know that you’ve also had positive experiences with Ethan—he truly is a valuable member of our team! We appreciate your trust in State Farm and are here to help you with any future insurance needs. Thank you for choosing us! Jeff Gannon"
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Abby Warmuth

May 21, 2025

5  out of  5
rating by Abby Warmuth
"Dalton White helped me navigate a new state and find great insurance for an amazing price. Thank you!"
We responded:
"Thank you for your kind words! We're thrilled to hear that Dalton was able to help you. It's our goal to make the insurance process as smooth and beneficial as possible for our clients. If you have any more questions or need assistance in the future, don't hesitate to reach out. Thank you for choosing us!"
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Ryan Hacker

May 18, 2025

5  out of  5
rating by Ryan Hacker
"Caroline O'Brien very quickly processed my address change for two of my policies, gave me a quote for my business insurance and got it set up within a ten-minute phone call, and also caught an error in a policy from a year ago and promptly resolved it. Very impressed with her customer service and her knowledge!"
We responded:
"Thank you for taking the time to share your positive experience! We’re thrilled to hear that Caroline O'Brien was able to assist you so efficiently with your address change and business insurance quote. It's fantastic that she also identified and resolved a policy error from the past—her dedication to providing excellent service is truly commendable. We appreciate your kind words and are here to help you with any future needs. Thank you for choosing us! Jeff Gannon"
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Dick Kasnick

May 16, 2025

5  out of  5
rating by Dick Kasnick
"I have dealt with Allison Fox for many years and she is awesome. Very dedicated to client service, attention to detail, and friendly. A credit to Jeff Gannon State Farm for sure!!!"
We responded:
"Thank you. I know Allison will appreciate your message. Jeff Gannon"
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Michael Childress

May 13, 2025

5  out of  5
rating by Michael Childress
"Dalton was very helpful in setting up my insurance and I would highly recommend him."
We responded:
"Thanks Michael. We appreciate your business. Jeff Gannon"
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Johnta Kelton

May 13, 2025

5  out of  5
rating by Johnta Kelton
"So happy Dalton White, helped me with my insurance quote, he helped my save a ton on my car insurance. A true superhero!!"
We responded:
"Thanks Johnta. What an awesome review. Not often do we insurance pros receive the superhero title! Glad we were able to assist. Jeff Gannon"
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Stephanie Betancourt

May 12, 2025

5  out of  5
rating by Stephanie Betancourt
"Always get great service and helpful staff. Caroline was very helpful today with rotating my cars out on my insurance plan."
We responded:
"Thanks Stephanie. We appreciate you. Jeff Gannon"
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Kylie Dulin

May 8, 2025

5  out of  5
rating by Kylie Dulin
"Caroline made it super fast and easy to quote my car insurance and write my policy! I could not recommend Jeff Gannon’s office more!"
We responded:
"Awesome Kylie. Thanks you for your business. Jeff Gannon"