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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brenda

August 19, 2025

5  out of  5
rating by Brenda
"I dealt with Angela Pierpaoli at the Lebanon Office! She has been wonderful to work with. I appreciate all she has done foe me! She gets a 5☆ from me! Thank you!"
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Anthony Howse

August 15, 2025

5  out of  5
rating by Anthony Howse
"Great experience with Ethan Steele! Very helpful and made the process easy!"
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brenda casey

August 14, 2025

5  out of  5
rating by brenda casey
"I am new to State Farm as of today.I needed to change my car insurance for lower price.I spoke with Joey at Mt Juliet location. He was very helpful ,walk me through all the savings and other services his company offered.I give him 5+ stars.His costumers service was outstanding and it was a great pleasure talking with him.Thanks State Farm"
We responded:
"Thank you for choosing State Farm and for sharing your positive experience! We're thrilled to hear that Joey at our Mt. Juliet location provided outstanding customer service and helped you find great savings. We appreciate your 5+ star rating and look forward to serving you for years to come. Thanks again! Jeff Gannon"
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Jovan Nelson

August 14, 2025

5  out of  5
rating by Jovan Nelson
"Angela was very polite and helpful and made it easy to understand any questions or issue i had."
We responded:
"Thank you for your kind feedback! We appreciate your trust and are here to assist you anytime! Jeff Gannon"
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Sherri Skibba

August 7, 2025

5  out of  5
rating by Sherri Skibba
"Caroline was amazing to work with. She remained professional and friendly throughout the entire process. We had a current auto policy with just 1 vehicle on it. We needed to replace that vehicle and add another vehicle also. In addition, we added 2 more policies; homeowners and personal property. Caroline was knowledgeable of the various polices and coverages that they provide. Caroline was able to get us set up with the polices that fit our needs at a much better price then we had with our previous insurer. Top notch service!"
We responded:
"Thank you for your detailed and positive feedback! We're thrilled to hear that Caroline provided professional, friendly, and knowledgeable service throughout your insurance needs. It's great that she helped you find the right coverage for your vehicles, homeowners, and personal property policies—all at a better price. We truly appreciate your trust and look forward to continuing to serve you with top-notch service! Jeff Gannon"
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David Phillips

August 6, 2025

5  out of  5
rating by David Phillips
"Great help from everybody in the office thank you very much God bless"
We responded:
"Thank you for your kind words! We're grateful to hear that everyone in our office was able to assist you. Wishing you all the best and blessings as well! If you need anything else, we're here to help. Jeff Gannon"
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Joe Konen

August 6, 2025

5  out of  5
rating by Joe Konen
"We just moved to Mt. Juliet and found the State Farm agency with Jeff Gannon to be very helpful. In particular, Stephanie was friendly and efficient in getting all of my home and auto insurance set up quickly and with savings from my former location."
We responded:
"Thank you for sharing your experience! We're glad to hear that Stephanie made your move to Mt. Juliet easier by quickly setting up your home and auto insurance with savings. We appreciate your trust and look forward to serving you in your new community! Jeff Gannon"
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Debi Linck

August 5, 2025

5  out of  5
rating by Debi Linck
"Jeff Gannon State Farm agents always go above n beyond for their clients. They honestly care n treat you like family"
We responded:
"Thank you for your kind words! We take pride in the fact our team goes above and beyond to treat clients like family. Your trust means a lot to us, and we're here to support you whenever you need! Jeff Gannon"
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Tori Weiss

August 4, 2025

5  out of  5
rating by Tori Weiss
"Caroline is AWESOME!! She was very patient walking me through the steps of what was going to happen as she took care of my issue. So happy she answered the phone!!"
We responded:
"Thank you for your fantastic feedback! We're thrilled to hear that Caroline was patient and helpful in guiding you through the process. We're glad she was there when you needed her. If you ever need assistance again, we're just a call away! Jeff Gannon"
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Megan Smith

August 4, 2025

5  out of  5
rating by Megan Smith
"Miss Allison has always been amazing and helped me fully. From understanding my policy to aiding me after my accident. To me she really is exactly like the commercial, like a good neighbor, she’s there. Honestly the entire Jeff Gannon staff is amazing. 10/10 highly recommend!"
We responded:
"Thank you so much for your wonderful feedback! We're delighted to hear that Allison and our team have been there for you every step of the way, just like a good neighbor. Your 10/10 recommendation means a lot to us. We're here to support you anytime! Jeff Gannon"
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Joyce Tomlinson

July 30, 2025

5  out of  5
rating by Joyce Tomlinson
"Allison Fox is always very professional and always very helpful when you need advice or questions answered. She is always a pleasure to talk with and is very personable. She is a great employee for State Farm."
We responded:
"Thank you for your thoughtful feedback! We're happy to hear that Allison Fox consistently provides professional, helpful, and personable service. She’s a valued member of our team, and we appreciate your recognition. We're here to support you anytime! Jeff Gannon"
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Adullam Films

July 30, 2025

5  out of  5
rating by Adullam Films
"We have been working with Charma for almost a year on our insurance needs as a family, and it has been a great experience. Charma has been very helpful and always available to answer questions -- we highly recommend her!"
We responded:
"Thank you for your kind review! We're delighted to hear that your experience with Charma over the past year has been great and that she’s been helpful and accessible for all your family’s insurance needs. We truly appreciate your kind words and look forward to continuing to serve you! Jeff Gannon"
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Pat Welker

July 25, 2025

5  out of  5
rating by Pat Welker
"Worked with Dalton. He was extremely helpful. Once I got my car licensed, Dalton followed up and was able to get me the insurance I needed. He answered all my questions and shared information thoroughly. Thank you Dalton 😊 Happy Customer"
We responded:
"Thank you for your wonderful feedback! We're glad to hear that Dalton was so helpful and attentive throughout your insurance process. It's great to know he made sure all your questions were answered and that you're a happy customer. We appreciate your trust and are here whenever you need us! Jeff Gannon"
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Nick White

July 23, 2025

5  out of  5
rating by Nick White
"Charma is excellent. Very nice and patient and always willing to give you a detailed explanation of what your coverage is to best help you with all of your insurance needs! I recommend her to everyone I know!"
We responded:
"Thank you for your kind words! We're so happy to hear that Charma provides patient, detailed, and helpful service to meet your insurance needs. We're here to support you anytime! Jeff Gannon"
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Andrew Okeke

July 18, 2025

5  out of  5
rating by Andrew Okeke
"Worked with Ashley Lawson out of this office. She was absolutely amazing! Made it easy. Had been with progressive for GEICO 10 years prior."
We responded:
"Thank you for sharing your experience! We're thrilled to hear that Ashley Lawson made the process easy and provided amazing service. We're glad you chose to work with us after your time with Progressive and GEICO. If you need anything else, we're here to help!...And now you can walk into a local office for assistance if needed. We believe that is what differentiates us from your former insurance companies. Jeff Gannon"
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Jamey Richardson

July 17, 2025

5  out of  5
rating by Jamey Richardson
"Called in to get truck insurance changed and add boat insurance. Stephanie Johnson helped me out with everything. Super nice and VERY helpful! She got everything taken care of very quickly and made sure all the info I needed and coverage I needed for each was taken care of. Great insurance agency very HIGHLY recommended"
We responded:
"Thank you for your wonderful review! We're so glad Stephanie Johnson could assist you quickly and thoroughly with your truck and boat insurance. Your review means a lot to us. We're here anytime you need us! Jeff Gannon"
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Carol Guffey

July 16, 2025

5  out of  5
rating by Carol Guffey
"Ethan was great!!! Same coverage as what I had at another car insurance company . Will be saving over 600.00 a year through State Farm. So thankful!!!"
We responded:
"Thank you for sharing your experience! We're delighted to hear that Ethan was able to provide you with the same coverage while helping you save over $600 a year. We appreciate your trust and look forward to continuing to serve your insurance needs! Jeff Gannon"
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Samantha Lecoque-Ramey

July 16, 2025

5  out of  5
rating by Samantha Lecoque-Ramey
"Charma is the absolute best!! Super knowledgeable and helpful. Wonderful choice to switch to State Farm."
We responded:
"Thank you for your fantastic feedback! We're thrilled to hear that Charma provided you with knowledgeable and helpful service. We're glad you made the switch to State Farm and look forward to serving you for years to come! Jeff Gannon"
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C Porter

July 10, 2025

5  out of  5
rating by C Porter
"Thank you, Charma Cripps, for the wonderful service you provided me. I appreciate your patience in explaining my options to me and how thorough you were doing so. I had so many questions, and you were very helpful and knowledgeable about services that would benefit me. Thanks you for talking care of my needs."
We responded:
"Thank you for your thoughtful review! We're delighted to hear that Charma Cripps provided you with patient, thorough, and knowledgeable service. It's great to know she was able to address all your questions and help find the best options for your needs. We appreciate your trust and are here to support you anytime! Jeff Gannon"
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Angie

July 7, 2025

5  out of  5
rating by Angie
"Charma Cripps is amazing! She’s so knowledgeable and kind and really knows how to meet the needs of her clients. I’ve finally found my forever agent! Thank you"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Charma Cripps provided knowledgeable and compassionate service, and that you've found your forever agent. We appreciate your trust and look forward to supporting you for years to come! Jeff Gannon"
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Adam Prince

July 2, 2025

5  out of  5
rating by Adam Prince
"Just picked up another vehicle and Called to get coverage. Carolyn was amazing, kind, fast, and very helpful. She also got my busted windshield setup for repair as well. Thankful for working with such a great team there, particularly her."
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that Caroline provided you with kind, fast, and helpful service—it's great that she was able to assist with your windshield repair too. We appreciate your trust in our team. Jeff Gannon"
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Erin Foster

July 1, 2025

5  out of  5
rating by Erin Foster
"Just talked with Joey Andreatta, and he helped my family save $200/month on my car insurance by bundling my car insurance with my renters insurance. 10/10 recommend!"
We responded:
"Thank you for sharing your great experience! We're thrilled to hear that Joey Andreatta helped your family save $200/month by bundling your car and renters insurance. Your comments mean a lot to us. If you ever need assistance in the future, we're here to help! Jeff Gannon"
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Tony Ogaz

June 30, 2025

5  out of  5
rating by Tony Ogaz
"Joey is great! Felt like I have known him a while. Related to him. Missed being at State Farm. Alittle too expensive for me. But did not like the operations with other companies. Had to come back! Feels like family! Joey, thanks for helping me our with the policy. Appreciate you! T.O."
We responded:
"Thank you so much for your heartfelt feedback! We're glad to hear that Joey made you feel right at home and provided the support you needed with your policy. It means a lot to us to have clients who feel like family. We truly appreciate your trust and look forward to continuing to assist you. Thanks again, T.O.! Jeff Gannon"
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Dexter Dornon

June 28, 2025

5  out of  5
rating by Dexter Dornon
"I have been insured by State Farm through Jeff Gannon for nearly 5 years now and my experience with them has been nothing but a five star one. Joey Andreatta helped me bundle my renters with car insurance to maximize my coverage and make sure I was optimizing my savings. He was a great asset and was very insightful through the entire process."
We responded:
"Thank you for your wonderful review and for being a valued client for nearly 5 years! We're delighted to hear that Joey provided you with five-star service and helped you optimize your coverage and savings. We truly appreciate your trust and look forward to continuing to serve your insurance needs! Jeff Gannon"
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Michael Gragg

June 24, 2025

5  out of  5
rating by Michael Gragg
"Charma is always friendly and takes care of any changes or question I have !!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"